Privacy Policy
What Data We Collect
We collect the following types of information:
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Personal Information: Full name, phone number, email, home/service address, service type requested.
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Device Information: IP address, browser type, location (approximate), operating system.
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Booking & Payment Data: Service details, preferred timing, UPI ID or transaction reference (we do not store card details).
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Communications: WhatsApp messages, emails, or phone call records for support purposes.
How We Use Your Data
Your data is used only to:
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Schedule and deliver AC services at your location.
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Provide updates on your booking via call, WhatsApp, or SMS.
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Send reminders or follow-ups (with your consent).
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Improve our service quality and response times.
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Comply with legal obligations if required.
We do not sell or rent your personal information under any circumstances.
How We Store & Protect Your Data
We use secure servers with encryption to store your data and restrict access only to authorized staff. Data is stored in compliance with the Indian IT Act and local data protection standards. We regularly review and update our practices to stay aligned with best security protocols.
Contact & Grievance Redressal
For any questions, concerns, or complaints regarding your privacy, please contact our Technical Team : Parallax Studios
📧 ParallaxCodes@gmail.com
📱 +91 93456 33221
We aim to respond to all concerns within 72 hours.